CloneDisk 1.9.6: All in one tool for MBR, Partition, Disk, VMWare Disk images vmdk/vmx/vhd, and much more (Windows Freeware).TDSSKiller 2.8.13: Remove malware belonging to the family aka Tidserv, TDSServ and Alureon (Windows Freeware).SuperAntispyware: Remove Adware, Malware, Parasites, Rootkits, Spyware, Trojan, and Worms (downloadable) (Windows Freeware).Spybot: Search & Destroy 1.6.2 (18-10-2012): Application to scan for spyware, adware, hijackers and other malicious software (Windows Freeware).RootkitRevealer 1.7.1: Rootkit Revealer is an advanced patent-pending root kit detection utility (Windows Freeware).Remove Fake Antivirus 1.82: Tool to remove virus/malware which disguises itself to be an antivirus and produces fake alert/warnings and urge you to purchase a useless copy of the fake antivirus (Windows Freeware).Malwarebytes Anti-Malware 1.51.1 (18-10-2012): Anti-malware application that can thoroughly remove even the most advanced malware (Windows Freeware).GMER 1.0.15: Hidden services, hidden registry, hidden file scanner, Rootkit Detector and Remover (Windows Freeware).Dr.Web CureIt! Antivirus: Free standalone anti-virus and anti-spyware on-demand scanner (downloadable) (Windows Freeware).ComboFix (18-10-2012): Designed to cleanup malware infections and restore settings modified by malware (Windows Freeware).ClamWin Free Antivirus 0.97.6 (18-10-2012): A free antivirus, GNU GPL Open Source Virus Scanner (Windows Freeware).Avira AntiVir Personal (18-10-2012): Free anti-virus and anti-spyware on-demand scanner, detects and removes more than 50000 viruses and trojans (Windows Freeware).Please attach the file in your next reply. Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop.
You will be presented with a page stating, " Get Started!"Ī progress bar will appear and the program will proceed with getting logs from your computer Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:
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